Terms and Conditions

1. Introduction

These terms and conditions govern your use of our website and by using our website you accept these terms and conditions in full. We recommend that you print and keep a copy of these terms and conditions for your future reference. Please read them carefully as placing an order will imply acceptance of these terms and conditions. We may change these terms and conditions at any time for commercial or legal reasons and any changes will become effective on the day that they appear on the site.

2. Intellectual Property Rights

Copyright of all the contents of this website belongs to the Ffynonwen Partnership. Reproduction, or re-using of content, logos or images for commercial use will constitute an infringement of copyright. You may download, print and recopy extracts for personal or educational use only. The contents of this website may not be incorporated into any other website or any other work or publication.

3. Limitations of Liability

Whilst we endeavour to ensure that the information on this website is accurate, we do not guarantee its completeness or accuracy, nor that the material on the website is kept up to date. You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of the site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use. When you purchase products, you should ensure that they are suitable for you and use them according to the accompanying instructions.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or injury caused by our negligence or for any other liability which cannot be excluded or limited under applicable law.

We may revise these terms and conditions from time to time. Check this page regularly to be sure that you have read the most up to date version.

4. Delivery Charges

We will process and despatch your order as quickly as possible. However, delivery times may be affected by factors which are out of our control and we therefore cannot guarantee them.

5. Returns

Our goods are packed and despatched with care, but in the unlikely event of your needing to notify us of non-receipt or goods damaged on arrival we will use our best endeavours to arrange immediate despatch of a replacement.

6. Prices

We reserve the right to vary our prices to take into account any increase in the costs we incur (including carriage, labour, materials or overheads). Prices will be those ruling at the date of order. All our prices include VAT (where appropriate), carriage and packing and we reserve the right to increase prices in line with any increases in duties or taxes.

7. Order Process

On receipt of your order you will be given an order number and will be sent an e-mail confirming your purchase. Payment will be deducted from your credit or debit card when we despatch your order., and immediately forwarded to Ffynnonwen Natural Therapy account.

8. Your Account

When you register with us, you are responsible for the confidentiality of your account details and password. You are responsible for restricting access to your account and for changing the password immediately, should it become compromised.

9. Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to them will be subject to the jurisdiction of the courts of England.

Telephone: 01974 241376   e-mail: Ffynnonwen Natural Therapy Centre